Brand Trust Score is Kenya's largest independent customer feedback platform, and trust has always been at the heart of what we do. That's why we've transformed our Transparency Report to the Trust Report, to reflect the core principle that drives our work, and our vision to be the universal symbol of trust.
Our unique approach goes far beyond simple review collection. We created a trustworthy environment where consumers and businesses can connect with confidence. As part of this, we are continuously working to maintain the integrity of our platform.


Key takeaways for 2025
Our vision is to be the universal symbol of trust. Our commitment to transparency and integrity drives everything we do.
This year's report highlights several themes that underpin our work to improve trust between businesses and consumers
Ready to dive deeper into our findings?
Download the complete 2025 Trust Report to explore detailed insights, methodology, and comprehensive data analysis.
